Video and story by Jordan Howe, Bluffton Icon intern

It's your first time on the Bluffton University campus. You are in Marbeck Center and can't find Founders Hall. What do you do? You ask the student working the Marbeck front desk.

What's it like directing traffic, answering questions, helping with the mail and answering the campus phone? Senior Abby Clark gives some insight on what happens behind the Marbeck front desk, and her work experiences at Bluffton.

She tells about how she obtained her student job. She talks about her responsibilities. In addition, she explains her work in the campus mail room, and talks about what it's like to be one of the university telephone operators.