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Surrounding Bill Watkins are several staff members of the Bluffton Hospital who gathered in the lobby on Monday to celebrate their fourth straight Press Ganey Summet Award.

The hospital has been named one of only 44 inpatient hospitals in the United States, and one of only six hospitals in Ohio, to receive the 2012 Press Ganey Summit Award for patient satisfaction. Bluffton is the only non-profit critical access acute care hospital in the nation to have received this award for four consecutive years.

The Press Ganey Summit Award is given to health care facilities across the nation that sustain the highest level of customer satisfaction. Bluffton Hospital has ranked in the 99th percentile nationally for inpatient satisfaction for more than six consecutive years.

According to Press Ganey, recipients of the Summit Award demonstrate their dedication to improvement and sustaining excellence in both quality of care and patient satisfaction.

About the Award
The Press Ganey Summit Award is one of the health care satisfaction industry’s most coveted symbols of achievement. To learn more about what Bluffton Hospital did to achieve this honor, visit www.bvhealthsystem.org.