Willow Ridge earns five-star rating from Centers for Medicare and Medicaid Services
The summer issue of "The Visioneer," is now available to Icon viewers. It is a publication of Mennonite Home Communities of Ohio. To view the issue open the attachment at the bottom of this story.
Following are some of the issue highlights:
In April the Ohio Department of Health conducted its first survey since Willow Ridge opened.
The purpose of these annual surveys is to ensure that the quality of care and the quality of life of the elders is provided for in a “homelike” environment.
No citations were given regarding health and life safety. At its exit interview, ODH reported that they “liked the model and appreciated the integration of elders and staff.” Willow Ridge received a five-star rating by the Centers for Medicare and Medicaid Services, which is the highest rating available.
Earlier in April MHCO received a visit from representatives from the Green House Project national office to conduct their “House-warming Visit.” Such visits are conduced approximately one year after homes open and provide an opportunity to assess how the model is working.
During their visit they met one-on-one with elders and their family members, nurses, Shahbazim, clinical support team members, executive leadership and board members. All were asked to complete an extensive survey.
While there is always room for improvement, their summary was overwhelmingly positive, including:
• “it feels like a real home”
• “hospitality is abundant”
• “busy but relaxed”
• “Convivium is exceptional—best we’ve seen. Not just a big table…sense of community.” (Convivium refers to the positive life-spirit of the home environment.)
• “without exception-willingness/eagerness to continue to learn and grow”
• “high level of ownership and pride”
• “nursing and Shahbazim-a reciprocal relationship observed— this is usually the exception”
• “Shahbazim—such strong advocates for elders”
• “very friendly place”
View more pictures of events at mhcoliving.org/news or go to facebook.com/MHCOhio.
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