The Village of Bluffton has issued the following notice:

Dear Bluffton Utility Customer,

This letter serves as notice of a significant change to the billing cycle for the Bluffton utility bill you receive each month.  The billing cycle is being adjusted to reflect water usage for each calendar month of the year, opposed to the current method that combines usage from the mid-point of each month.

This will result in a NEW DUE DATE for utility bills that will begin in March of 2022.      

Beginning in March of 2022, the DUE DATE for Bluffton Utility Bills will be the 25th of every month.

Summary of changes:

February Read date – 2/28/22 Due Date:  3/25/22

March Read date – 3/31/22 Due Date: 4/25/22

Transitional billing cycle for bill due in March will be 41 days and will result in a higher bill.  All other billing cycles will return to approx. 30 days.  

Please be aware of the following important action items for this transition:

Automatic Payment (ACH) – If you are signed up for automatic payments (ACH), there is no action needed on your part.  The payment will be withdrawn from your account on the 25th of each month.

Online Bill Pay – If you are currently signed up with your bank’s Online Bill Pay, please note the change in due dates and plan accordingly.

Thank you in advance for your cooperation with this transition.  Please direct any questions you have to Angie Essinger at 419-358-2066 ext. 101, or Jesse Blackburn at ext. 102.