For the millionth time this week, a Customer Care Center representative answered Citizens National Bank’s phone to help a customer.
The journey began in 2002 when the bank opened its Operations Center and created a new department designed to specifically handle all incoming customer inquiries. There were only three branches at that time; Bluffton, Lima and Elida.
Greg’s Pharmacy, 126 N. Main St., Bluffton, has a new look today and it’s more than simply a new coat of paint.
“We’ve remodeled the store, adding several new features while continuing the familiar items customers are accustomed to seeing,” Mark BonDurant, of Clark’s Pharmacy, owner of Greg’s, told the Icon on Saturday.
New to Greg’s includes:
• home medical items
• new customer waiting area for prescriptions
• new drop off point for prescriptions
• new checkout area
The Blanchard Valley Health System Corporate PR & Marketing Department has earned five awards in the 2014 Aster Awards competition. These awards include two gold, two silver and one bronze Aster Award for excellence in medical marketing.