Carol Bradley - the woman who stamps your utility bill "PAID" retires March 21
Carol Bradley worked with three Bluffton police chiefs, three Bluffton tax administrators, three village administrators and five Bluffton mayors. On March 21, she'll leave all that behind as she retires from work at the "front desk" of the Village of Bluffton.
Since Feb. 5, 1990, Bradley has handled all utility payments, billings, answered the village telephone and dealt with the public as a village employee in the Bluffton town hall.
Her last day on the job is March 21. Her replacement is Valerie Rogers, who has been her understudy this winter. On March 22 Bradley's workload becomes Rogers'.
"Larry Core hired me," says Bradley. "I replaced Edith Zuercher, who was retiring. She trained me for three months. At that time all the utility billing was entered by hand in journals. Two months after I was on my own the village converted to computers."
How many utility customers does the village have? "One thousand four-hundred and nine," Bradley quickly responds, who probably knows them all personally.
In addition to her utility work, as the official "voice" of the village, Bradley says when she answers the town hall phone she never knows what to expect.
"I get questions like, 'what's the telephone number for (most any Bluffton business)'," she says. She also handles calls from water customers who believe that their water bill is too high, so, "could you send someone out to see if we have a water leak?"
Bradley grew up in Kentucky and moved her in 1986. She and her husband, Gary, have two sons and three grandchildren, who live in Kentucky.
"My granddaughters, who are 12, 10 and 7, are counting the days to when I'll retire," she laughs, as she admits looking forward to seeing them more frequently after March 21.
Stories Posted This Week
Saturday, September 12, 2026
Friday, September 11, 2026
- Mennonite Home Communities provide backup phone numbers during outage
- Pirate volleyball wins in four vs. Elmwood
- Howard Thornsberry worked in the produce industry
- Pirate girls soccer silenced by Bath
- Pirate boys soccer nipped by Liberty-Benton
- September 11 Bluffton High School athletics lineup, streaming
- Sept. 12 Open Doors offers sneak peek at future Bluffton museum space
- Innovation Forum challenges leaders to think deeper about AI
- Invitation to Sept 15 Bluffton Lions program with Dr. William H. Kose
- Deer archery hunting begins Sept. 12 in Disease Surveillance Area
Thursday, September 10, 2026
- Women in Business program with Positive Nutrition
- It's time for Fall Storytime at the Bluffton Public Library
- Pirate girls golf win vs. Lima Central Catholic
- Pirate boys golf splits NWC tri
- Bluffton PTO is collecting Community Markets receipts
- Richland Twp. trustees hire mower and Zoning Inspector
- Schumacher Homestead plans a farm full of Fall Fest activities
- Hindsight is 20/20: Recent reports for RSV, flu, and COVID-19
Wednesday, September 9, 2026
- Darrell Lee Diller, 92, managed a farming business
- Bluffton alumni will discuss pathways to chaplaincy
- Beaverdam cleanup day is Sept. 12
- Pirate boys golf 3rd at NWC quad
- Pirate volleyball outlasts Arlington
- Pirate girls soccer blanks Crestview
- Pirate boys soccer tie vs. Kalida
- Letter: The future of American agriculture
- Maple Grove Cemetery records now online
Tuesday, September 8, 2026
- Bluffton Historical meets Sept. 9 at the 1899 Depot
- Jerry L. Blosser worked for DTR Industries
- Bluffton Schools cancelled on September 8, cleanup for biodigester malfunction underway
- July 2026 Bluffton Police Dept. activity report
- Hillville Rd. closure on Sept. 8-9
- Lions and friends will count pathway users in September
- Bluffton Ohio Historical Society takes part in Ohio Open Doors, Sept. 12